The Act 1 Group, Inc. (“ActOne Group”, "we," "us," or "ours") respects the privacy concerns of our applicants, candidates, employees, guests, individuals utilizing our website and others participating in or receiving our services. This Privacy Policy and Notice at Collection (“Policy”) is designed to provide a comprehensive understanding of our online and offline practices regarding our collection, use and disclosure of your personal information, including (i) our sources of personal information, (ii) what personal information we collect, (iii) why we collect this information, (iv) the ways in which that information may be used (including any disclosure of such information), and (v) your rights regarding your personal information. If you have any questions about our Policy, or should you wish to assert any rights regarding your privacy, please contact us using the methods described here: Contact Us.
Accessibility
If you have a disability and wish to access this notice in an alternative format, please Contact Us.
Scope of Policy
Personal information consists of information which may directly or indirectly identify you (“Personal Information”). This Policy applies to our collection, use, and disclosure of your Personal Information. Certain types of information may be deemed Sensitive Personal Information under applicable law and treated accordingly.
This Policy applies to Personal Information we collect about you online and offline (including through our websites, over the phone or in person) and applies to information we collect regarding services that you are providing to us and/or services we are providing to you. This Policy does not apply to the practices of third parties that we do not own or control, or publicly available information or de-identified information or aggregate consumer information.
In some cases, we may provide additional data privacy policies specific to certain services or regions. Those terms are to be read in conjunction with this Policy.
Collection and Use of Personal Information
Our purposes for collecting and using your Personal Information include (i) matching job seekers with employment opportunities, (ii) providing services to our clients (which may include temporary staffing services, recruitment services, payrolling services, background check services, group health insurance brokerage services, consulting services, commodities reseller services, and software services), (iii) receiving services from third parties, (iv) operating our websites, (v) marketing, (vi) internal operations, (vii) fulfilling legal obligations and seeking legal/professional advice, (viii) security and fraud prevention, (ix) business transfers or financing, and (x) to otherwise fulfill the purpose(s) for which such information is provided. We collect statistical information in aggregate regarding the utilization of our websites. Such information is used to provide enhanced support and service offerings. We do not associate aggregate statistical information with Personal Information. We do not seek to determine the usage patterns of individuals within our websites through third parties or otherwise. We do not use Personal Information for automated processing or decision-making in furtherance of decisions concerning the provision of services, employment opportunities or similarly significant legal effects (“Profiling”). We do not collect Sensitive Personal Information for the purposes of inferring characteristics about a consumer.
Sources of Personal Information
We collect Personal Information from a variety of sources, including:
- From information you provide to us directly. For example, you may provide us with information as part of your application for employment with us, to receive employment benefits from us, to request or receive our employment placement services, by submitting online forms or creating accounts throughout websites, or upon visiting our premises.
- From our websites and Information Technology Systems. For example, we receive information from cookies and tracking tools through the websites we maintain, and through emails and other internal communication and file-saving systems on our information technology systems. For more details, please see our Cookie Notice.
- From third parties. For example, we may receive information from background check companies and other service providers, personal or professional references, social media, or from our business partners and clients in conjunction with the services we provide or receive.
The following table reflects the types of information we collect or have collected over the past twelve (12) months, the business purpose for which such information was collected and categories of third parties to whom such information may have been disclosed during that timeframe. Certain information collected from our websites, such as IP addresses (categorized as Internet/Network Activity below) may have been shared with certain Vendors to advertise our own services on third party platforms (i.e. cross-contextual advertising services). Your Internet/Network Activity may also have been provided to certain Vendors (i.e. data analytics providers), who may compile this information for our internal operations purposes. Under certain state law(s), the disclosure of such information for such purpose(s) may be considered a “sale” of your personal information. Except as provided above, we have not otherwise sold or shared your Personal Information with other third parties. However, we have disclosed your Personal Information for legitimate business purposes, as described below.
Categories of third parties to whom we may disclose your information include:
- Existing or potential employers or customers (“Clients”)
- Existing or potential vendors, consultants and other service providers (“Vendors”)
- Law enforcement, government agencies, issuers of subpoenas, and as otherwise required by law (“Legal”)
- Business entities pursuant to ownership transfers, corporate reorganization and/or financing purposes (“Business”)
- Internally with affiliates (“Affiliates”)
- Third parties assisting with protecting our vital interests and legal rights (“Counsel”)
- Others, with your implicit or explicit consent (“Consent”)
To view our Privacy Policy, click here.
Types of information we collect or have collected over the past twelve (12) months
| Categories |
Examples/Subcategories |
Business Purpose |
Third Parties |
|
Identifiers
|
Identifying Information,
such as:
- names/aliases
- signatures
- physical characteristics
- usernames/passwords
- Social Security numbers
- driver’s license, state identification and passport numbers
- education
- employment history
- bank account numbers
- credit and debit card numbers
- other financial information
- medical information
- health insurance information
Contact Information, such as:
- email addresses
- phone numbers
- postal addresses
- contact information
- referrals
- references
- emergency contacts
|
- Internal operations.
- To send you emails, text messages and other communications.
- Notify you of job placement/opportunities.
- Notify you of changes in our policies.
- For emergency contact.
- Facilitate payment for goods and services
- Personalize and deliver content about our services to you.
- Payroll, Human Resources and/or benefits administration.
- Match job seekers with potential employers or to otherwise fulfill the purpose for which you provided us information.
- Facilitate our temporary staffing, payroll or other services to clients.
Comply with laws, regulations and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
- Creation of anonymized aggregated statistics.
- Facilitate the performance and/or procurement of background check screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Legal
Business
Affiliates*
*We do not share phone numbers between Affiliates or other third parties for unsolicited marketing purposes).
Counsel
Consent
|
|
Protected classification characteristics
|
Demographic Information, including:
- age
- race
- color
- ancestry
- national origin
- citizenship
- religion
- creed
- marital status
- medical condition
- physical/mental disability
- sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions)
- sexual orientation
- veteran or military status
- genetic information
|
- Internal Operations
- Payroll, Human Resources and benefits administration.
- For equal opportunity and affirmative action purposes, where required or permitted by law.
- Comply with laws, regulations and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
- Creation of anonymized aggregated statistics.
- Facilitate the performance and/or procurement of background check screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Legal
Businesses
Affiliates
Counsel
Consent
|
|
Commercial information
|
Transactional Information, such as:
- purchases
- sales
- transactions
- taxes
- purchase/spending habits
|
- Internal operations.
- Payroll, Human Resources, and benefits administration.
- Facilitate payment for goods and services.
- Facilitate our temporary staffing, payroll or other services to clients.
- Comply with laws, regulations and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
|
Clients
Vendors
Legal
Businesses
Affiliates
Counsel
Consent
|
|
Biometric information
|
- Voice recordings
- Fingerprints
- Finger scans
|
- Internal operations.
- Timekeeping and/or recording hours worked, including breaks.
- Maintain a safe and healthy workplace.
- Facility and network security.
- Facilitate our temporary staffing, payroll or other services to clients.
- Comply with laws, regulations and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
- Facilitate the performance and/or procurement of background check screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Businesses
Affiliates
Counsel
Legal
Consent
|
|
Internet/Network activity
|
- Browsing and search histories
- Computer device information (e.g., IP addresses, browser types, operating systems, etc.)
|
- Internal operations, including advertising through third party websites.
- Network security.
- Enhance services.
- Comply with laws, regulations and policies
- Handle concerns or disputes, seek professional advice or take legal action.
- Creation of anonymized or aggregated statistics
|
Clients
Vendors
Legal
Business
Affiliates
Counsel
Consent
|
|
Geolocation
|
- Video cameras
- Timekeeping Systems
|
- Internal operations
- Timekeeping and/or recording hours worked, including breaks.
- Payroll, Human Resources and benefits administration.
- Facility and network security.
- Maintain a safe and healthy workplace
- Facilitate our temporary staffing, payroll or other services to clients.
- Handle concerns or disputes, seek professional advice or take legal action.
|
Clients
Vendors
Legal
Affiliates
Counsel
Consent
|
|
Sensory data
|
Audio, electronic, visual, information, such as:
- video interviews
- phone recordings
- security cameras
|
- Internal operations.
- Payroll, Human Resources and benefits administration.
- Maintain a safe and healthy workplace.
- Match job seekers with potential employers or to otherwise fulfill the purpose for which you provided us information.
- Facilitate our temporary staffing, payroll or other services to clients.
- Comply with laws, regulations, and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
|
Clients
Vendors
Legal
Affiliates
Counsel
Consent
|
|
Professional or Employment-related information
|
- Resumes
- Job history
- Certifications
- Language proficiencies
- Awards
- Security Clearances
- Work Authorizations
- Performance evaluations
- Career interests
- Compensation history and expectations
- Desired Work Locations
|
- Internal operations.
- Payroll, Human Resources and benefits administration.
- Match job seekers with potential employers or to otherwise fulfill the purpose for which you provided us information.
- Facilitate our temporary staffing, payroll or other services to clients.
- Comply with laws, regulations, and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
- Creation of anonymized aggregated statistics.
- Facilitate the performance and/or procurement of background screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Business
Legal
Affiliates
Counsel
Consent
|
|
Education information
|
Educational records, including:
- grades
- transcripts
- disciplinary records
|
- Internal operations.
- Payroll, Human Resources and benefits administration.
- Match job seekers with potential employers or to otherwise fulfill the purpose for which you provided us information.
- Facilitate our temporary staffing, payroll or other services to clients.
- Comply with laws, regulations, and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
- Facilitate the performance and/or procurement of background screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Business
Legal
Affiliates
Counsel
Consent
|
|
Inferences
|
- Assessments (e.g., behavior, attitude, and capabilities).
|
- Internal operations.
- Human Resources and/or benefits administration.
- Match job seekers with potential employers or to otherwise fulfill the purpose for which you provided us information.
- Comply with laws, regulations, and policies.
- Handle concerns or disputes, seek professional advice or take legal action
- Facilitate the performance and/or procurement of background screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Legal
Affiliates
Counsel
Consent
|
|
Sensitive Personal Information
(Only collected and used as permitted and/or required by applicable law consistent with any legal requirements, including obtaining your prior consent where required.)
|
Social Security numbers, Driver’s License numbers, State identification cards, Passport Numbers
|
- Internal operations.
- Payroll, Human Resources and benefits administration.
- Facilitate our temporary staffing, payroll or other services to clients.
- Comply with laws, regulations, and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
- Facilitate the performance and/or procurement of background screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Counsel
Consent
|
|
Sensitive Personal Information
(Only collected and used as permitted and/or required by applicable law consistent with any legal requirements, including obtaining your prior consent where required.)
|
Account log-ins, financial account, debit card and credit card numbers in combination with access codes or passwords or credentials for such accounts
|
- Internal operations.
- Comply with laws, regulations, and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Legal
Counsel
Consent
|
|
Sensitive Personal Information
(Only collected and used as permitted and/or required by applicable law consistent with any legal requirements, including obtaining your prior consent where required.)
|
Racial or ethnic origins; religious or philosophical beliefs; union membership; immigration status
|
- Internal operations
- Payroll, Human Resources and benefits administration
- Match job seekers with potential employers, or to otherwise fulfill the purpose for which you provided us information.
- Facilitate our temporary staffing, payroll or other services to clients.
- Comply with laws and regulations (e.g., equal opportunity and affirmative action purposes).
- Handle concerns or disputes, seek professional advice or take legal action.
- Facilitate the performance and/or procurement of background screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Business
Legal
Affiliates
Counsel
Consent
|
|
Sensitive Personal Information
(Only collected and used as permitted and/or required by applicable law consistent with any legal requirements, including obtaining your prior consent where required.)
|
Contents of mail, email and text messages (when we are not the intended recipient of the information)
|
- Internal operations
- Human Resources administration.
- Comply with laws and regulations
- Handle concerns or disputes, seek professional advice or take legal action.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Legal
Affiliates
Counsel
Consent
|
|
Sensitive Personal Information
(Only collected and used as permitted and/or required by applicable law consistent with any legal requirements, including obtaining your prior consent where required.)
|
Genetic data
|
- Human Resources administration.
- Handle concerns or disputes, seek professional advice or take legal action.
- Comply with laws , regulations, and policies
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Legal
Affiliates
Counsel
Consent
|
|
Sensitive Personal Information
(Only collected and used as permitted and/or required by applicable law consistent with any legal requirements, including obtaining your prior consent where required.)
|
The processing of biometric information for the purpose of uniquely identifying a consumer
|
- Internal operations.
- Timekeeping and/or recording hours worked, including breaks.
- Maintain a safe and healthy workplace.
- Facility and network security.
- Facilitate our temporary staffing, payroll or other services to clients.
- Comply with laws, regulations and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
- Facilitate the performance and/or procurement of background check screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Legal
Business
Affiliates
Counsel
Consent
|
|
Sensitive Personal Information
(Only collected and used as permitted and/or required by applicable law consistent with any legal requirements, including obtaining your prior consent where required.)
|
Personal information collected and analyzed concerning a consumer’s health
|
- Internal operations
- Human Resources and benefits administration.
- Maintain a safe and healthy workplace.
- Facilitate our temporary staffing, payroll or other services to clients.
- Comply with laws and regulations.
- Handle concerns or disputes, seek professional advice or take legal action.
- Facilitate the performance and/or procurement of background check screenings.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Legal
Affiliates
Counsel
Consent
|
|
Sensitive Personal Information
(Only collected and used as permitted and/or required by applicable law consistent with any legal requirements, including obtaining your prior consent where required.)
|
Personal information collected and analyzed concerning a consumer’s sex life or sexual orientation.
|
- Human Resources and/or benefits administration
- Comply with laws, regulations, and policies.
- Handle concerns or disputes, seek professional advice or take legal action.
- Facilitate our public safety software implementation services and licensing (ATIMS-only).
|
Clients
Vendors
Legal
Affiliates
Counsel
Consent
|
Retention
We retain your Personal Information only (i) for so long as is required by law, (ii) for so long as the statute of limitations for any potential claim for which the data may be relevant has not passed, (iii) as may be required pursuant to our contractual relationships, (iv) as may be necessary to fulfill the business purposes described above, or (v) to fulfill the purpose for which you provided such information (such as ongoing marketing, job placement and employment opportunities).
Email and Text Messaging – Right to Opt-In/Opt-Out
From time to time, ACTOne Group utilizes email and text messaging to share valuable information regarding career searches, employment opportunities, and special benefits with individuals who have requested to stay informed.
To opt-in and receive text messages about job opportunities, please ensure your correct phone number is on file by contacting your assigned office or the Help Desk at 818-254-0806, as listed on our Privacy Policy. When contacting us, a brand representative will guide you through the SMS consent process:
-
Consent Request: The representative will ask if you would like to receive updates via SMS. If you agree, the representative will explain:
"By providing your phone number, you agree to receive SMS updates from ACTOne Group. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. For more details, visit our Privacy Policy."
-
Recording Consent: Once you verbally consent, your phone number will be recorded in our system.
-
Confirmation SMS: After your phone number is recorded, you will receive a confirmation message:
"You have agreed to receive SMS updates from ACTOne Group. Msg freq may vary. Std msg & data rates apply. Reply STOP to opt out, HELP for help."
To opt-out of receiving text messages, you can reply with one of the following keywords to any SMS: STOP, END, CANCEL, UNSUBSCRIBE, and/or QUIT. Alternatively, you can contact your assigned office or the Help Desk at 818-254-0806.
To unsubscribe from email communications,
contact us through the Contact Us form on our website.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services,
including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
For more details about how we manage your personal information, please visit our Privacy Policy.
Security
The ActOne Group is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
California Residents
Individuals located in California have the following privacy-related rights:
- Request access to copies of their Personal Information.
- Request access to information about what Personal Information we collect, use, disclose and sell, including categories of Personal Information we have collected from them in the preceding twelve (12) months, the categories of sources of such information, the purposes for which we collect their Personal Information, the categories of third parties with whom we have shared their Personal Information, and the categories of Personal Information that we have disclosed about them for a business purpose.
- Request deletion of their Personal Information.
- Opt-out of the sale or sharing of your Personal Information.
- Correct inaccurate Personal Information.
- Limit the use or disclosure of Sensitive Personal Information. Since we do not use or disclose Sensitive Personal Information for purposes other than that which is reasonably necessary to perform the services for which such information is provided (or as otherwise permitted by law), this right is not applicable to our practices.
- Be free from unlawful discrimination because they exercised any of these rights.
- Be notified of any financial incentives offered to them in exchange for any right we wish to have to collect, sell or delete their Personal Information.
Under the California Consumer Privacy Act (CCPA) Personal Information does not include (i) publicly available information from government records, (ii) information we reasonably believe is lawfully made available to the general public, by widely distributed media or by an individual, (iii) de-identified or aggregated information, or (iv) information excluded from CCPA’s scope, such as:
- Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data;
- Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
Other Jurisdictions
Under the laws of some jurisdictions you may have certain rights, such as the right to request additional information about the Personal Information we collect, request access to the Personal Information we process, correct an error or omission, delete Personal Information, or object or limit further processing, including Profiling. We will comply with individual rights requests under those laws.
Children's Privacy
This Site is not intended for use by children under the age of 16. We do not knowingly collect, sell or share the Personal Information from children under the age of 16. If we learn that we have collected Personal Information from a child under the age of 16, we will delete that data from our systems.
Jurisdiction
This website, https://www.actonegroup.com/, as well as most of our websites, are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.
Changes to this Online Privacy Policy
If we change this policy, we will post the revised policy on this website and will update the date at the top of this Policy to indicate the date from which any changes take effect.
Exercise Your Rights
Should you wish to assert any rights provided in this Policy or available under applicable law, you will need to contact us via our dedicated request portal, or by phone, or the email address provided below (“Contact Us”) and provide your legal first and last name, your email address you have used or would like to use to correspond with us, your phone number, your relationship with the applicable ActOne Group entity, your request details and the state and country in which you currently reside. We may request additional information needed to respond to your request or to verify your identity in order to protect your privacy and security. We will abide by all requirements and deadlines imposed by law in responding to your request.
Should you wish to opt-out of the sale or sharing of your Personal Information, you may (i) Contact Us, (ii) Do Not Sell or Share my Personal Information, or (iii) configure the “Global Privacy Control” within your browser settings to opt-out of targeted advertisements and/or sale of personal information (which our websites will recognize to disable any tracking cookies). We will process your opt-out preferences in a frictionless manner.
Authorized agents may make a request on your behalf by providing proof that you gave the agent signed permission to submit the request. We may also require you to (i) verify your own identity directly with us, or (ii) directly confirm with us that you provided the authorized agent with permission to submit the request, unless you have provided the authorized agent with power of attorney.
If we determine we cannot comply with your request under applicable law, or if a permitted exception applies, you will be notified of the reason we denied your request.
Should you have questions, concerns and/or wish to assert any rights available under applicable law, please contact us by:
Appeals
Should you wish to appeal any denial of your rights, please contact our Data Privacy Officer at:
Our Data Privacy Officer will independently investigate appeals regarding a claim of the denial of any privacy rights afforded to you by state law and shall inform you of any action taken or not taken in response to your appeal within sixty (60) days, including a written explanation of the reasons for this decision. If your appeal is denied, the Data Privacy Officer will provide you with information on how to contact your state’s Attorney General or such other party as may be required by law.